Major internet outages have been on the rise in the U.S. According to one study, outages surged 178% in the last two months of 2025, and the rate of ISP downtime has increased in the early months of this year.
That's bad news if you're running a small business. For small businesses, reliable internet connectivity is essential. Even short outages can disrupt operations, slow down transactions, and impact the customer experience.
The new Eero Signal 4G LTE device is designed to give your business a simple, affordable backup solution that integrates seamlessly with your existing Eero mesh network. Made by the company behind ZDNET's best overall mesh router, Eero Signal automatically provides cellular backup connectivity when your wired internet connection goes down, then returns to standby once service is restored.
Here's how Eero Signal and its subscription plans work.
How to get started with Eero Signal
If you already have an Eero mesh Wi-Fi network set up, adding Eero Signal couldn't be easier. Simply plug Eero Signal into a compatible Eero device — USB-C-powered Wi-Fi 6 (or greater) models and the Eero PoE Gateway — and follow the in-app instructions. Connect Eero Signal to the Eero that's in the room with the best cell service (tip: the higher up and closer to an exterior wall, the better).
Add a subscription plan through the app, and that's it. Then, in the event your primary internet connection goes down, Eero Signal will automatically step in and connect to a cellular network, providing internet backup for your entire system. When your primary internet service is restored, Eero Signal automatically goes into standby mode so it's ready for the next internet outage.
This all happens in the background, so you can stay focused on running your business. It also happens when you're off the clock, keeping security cameras and other infrastructure online during internet outages.
Does Eero Signal work with non-Eero routers?
No. Eero Signal is designed to work with compatible Eero routers. If you already have an Eero system at home, Eero Signal can help keep essential activities online during an internet outage. And if you're considering upgrading your network to Wi-Fi 7, the latest technical standard, ZDNET recommends the Eero 7 Dual-Band Wi-Fi 7 router.
Eero Signal has two subscription plans to choose from
To use Eero Signal, you'll need a subscription plan for connectivity. Eero offers two plan options to choose from, depending on your needs and budget:
- Eero Plus: This annual subscription includes 10GB of backup data per year, making it a good fit for shorter, less frequent outages. It's an easy way to get started, with the option to upgrade later. When you purchase Eero Signal and subscribe to the annual Eero Plus plan, your first six months are included at no extra cost. After that, Eero Plus renews at $99.99 per year.
- Eero Plus 100: This annual subscription includes 100GB of backup data per month, making it ideal for longer or more frequent internet outages. Eero Plus 100 costs $99.99 for the first year, then renews at $199.99 annually.
Customer service when you need it
Just like Eero Signal helps to keep your network running during an outage, Eero is there with world-class customer service when you need it.
Every Eero Signal comes with a three-year warranty, along with access to Eero's online support resources and live customer support seven days a week.
Eero's mesh Wi-Fi systems have always been designed to help small- to medium-sized businesses stay connected. With Eero Signal as a backup, you can stay focused on your business while your network stays online.
